Need to make a claim? We’re here to help.
Navigating the process of lodging an insurance claim might seem daunting, but we're here to help. Whether it's a minor mishap or a significant loss, we’ll guide you through each step. Master Builders Insurance Services have your best interests at heart. We are here to advocate for you, so you don’t have to fight with your insurer.
At Master Builders Insurance Services, we prioritise your peace of mind, and our dedicated team is ready to assist you throughout the entire claims process.
Before you get started
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Don't repair or replace any damaged items
Unless you're authorised by the Insurer to do so, or it's necessary to prevent further loss or damage occurring.
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Don't admit any liability
For any third-party loss, damage or personal injury.
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Keep a record of the information about the claim
Including contracts, photos, video, receipts, invoices, witness or third-party details, etc.
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Notify the police and obtain the Police Report Number
If the claim involves theft or malicious damage of property
What you’ll need to begin
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Your policy details and contact information
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Business information including your ABN, GST and ITC status
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Incident particulars, including date and location of damage
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Specifics regarding the claimed loss or damage
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Third-party details including names, vehicle details or property damaged as applicable.
Next steps
Choose one of the following options: