Make a claim

Need to make a claim? We’re here to help.

But before we do, here's some useful tips to help you out:

  • Don't repair or replace any damaged items, unless you're authorised by the Insurer to do so, or it's necessary to prevent further loss or damage occurring.
  • If the claim involves theft or malicious damage of property, notify the police and obtain the Police Report Number.
  • Don't admit any liability for any third party loss, damage or personal injury.

Next steps

Choose one of the following options:

  1. Download a claim form, complete it and return it to us
  2. Notify us with details of the incident and we'll get in touch with you
  3. Call us on 1300 13 13 26 for further assistance or advice.

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