Conflict Resolution

Resolve conflicts with ease

We have tailored our conflict resolution training course specifically for the building and construction industry, providing supervisors with high-level conflict resolution skills to meet the day-to-day challenges involved in building projects.

CSQ funding under the Small/Medium Enterprise (SME) Capability Program is now available.^

For funding information, see Course Details below or contact us (eligibility applies).

Phone 1300 13 60 02 Enquire now

Why enrol?

It's difficult to deliver a project on time, on budget, and with the highest level of quality and safety when disputes and arguments are taking up your time.

Effective conflict management requires people to understand the signs of conflict, the sources of conflict, and the skills required to resolve conflicts.

In this workshop, you'll gain the practical skills and techniques to defuse and resolve conflict quickly and effectively, with an understanding of the emotional triggers which can escalate conflict.

Course outline

In this course we'll cover:

Conflict management styles
Tips, techniques, and tactics
The role of emotion
Communication styles.

Enrol in an upcoming date

Choose a date and venue that suits you by choosing whether you're eligible for a funded or non-funded option, can take advantage of our member price. Not sure which to choose or no dates that suit? Give us a call on 1300 13 60 02 for assistance or to register your interest for the next course date in your area.

Funded

The funded fee is $100 (GST inclusive)^. If you are eligible for CSQ funding, find a date and location to enrol. Check to see if you're eligible for funding, or call us on 1300 13 60 02.

^CSQ contributes towards the fees of this course under the SME Capability Program (subject to funding availability and eligibility criteria).

Find dates & enrol

Non-funded

The full fee is $500 (GST inclusive). If you are not eligible for CSQ read Small/Medium Enterprise (SME) Capability Program funding, find a date and location to enrol. Check to see if you're eligible for funding, or call us on 1300 13 60 02.

Find dates & enrol

Course details

Duration	Six hours
Delivery	Face-to-face
Fees	CSQ Funded course fee: Co-contribution fee $100 (GST inclusive)^ Full course fee: $500 (GST inclusive) CSQ provides funding to reduce the financial obstacle to training, making upskilling an affordable option for many more individuals in the construction industry. CSQ funds to a maximum of $400 for this course for eligible participants. Subject to funding availability and eligibility criteria. Call 1300 13 60 02 to check your eligibility and to enrol. Eligibility criteria applies – enrolling student must be a small/medium business owner or employee of a building and construction business (directly involved in the administrative day-to-day running of the business). A Small/Medium Enterprise (SME) is defined as less than 50 employees in the building and construction industry. See more information or call 1300 136 002 to check your eligibility and to enrol.
Outcome	This is not a Nationally Recognised Training course. You will receive a Statement of Completion.