Conflict Resolution

Resolve conflicts with ease

We have tailored our conflict resolution training course specifically for the building and construction industry, providing supervisors with high-level conflict resolution skills to meet the day-to-day challenges involved in building projects.

CSQ funding for small businesses now available.^

For funding information, see Course Details below or contact us (eligibility applies).

Phone 1300 13 60 02 Enquire now

Why enrol?

It's difficult to deliver a project on time, on budget, and with the highest level of quality and safety when disputes and arguments are taking up your time.

Effective conflict management requires people to understand the signs of conflict, the sources of conflict, and the skills required to resolve conflicts.

In this workshop, you'll gain the practical skills and techniques to defuse and resolve conflict quickly and effectively, with an understanding of the emotional triggers which can escalate conflict.

Course outline

In this course we'll cover:

Conflict management styles
Tips, techniques, and tactics
The role of emotion
Communication styles.

Enrol in an upcoming date

Choose a date and venue that suits you by choosing whether you're eligible for a funded option or members can take advantage of our member price. Not sure which to choose or no dates that suit? Give us a call on 1300 13 60 02 for assistance or to register your interest for the next course date in your area.

Funded: small business

The funded price for both members and non-members is $120 (Inc. GST)^. If you are eligible for CSQ small business funding, find a date and location to enrol. Check to see if you're eligible for funding, or call us on 1300 13 60 02.

^CSQ contributes towards the cost of this course under the small business program (subject to funding availability and eligibility criteria).

Find dates & enrol

Non-funded: member

If you are not eligible for CSQ small business funding and are a member, find a date and location to enrol. The full price face-to-face course for members is $480 (Inc. GST). Check to see if you're eligible for funding, or call us on 1300 13 60 02.

Find dates & enrol

Non-funded: non-member

If you are not eligible for CSQ small business funding and are not a member, find a date and location to enrol. The full price face-to-face course for non-members is $505 (Inc. GST). Check to see if you're eligible for funding, or call us on 1300 13 60 02.

Find dates & enrol

Course details

Duration	Six hours
Delivery	Face-to-face
Cost	Full course price: Member full course price: $480 (Inc. GST) Non-member full course price: $505 (Inc. GST) Funded course price: Funded (small business) course price: $120 (Inc. GST)^ CSQ provides funding to reduce the financial obstacle to training, making upskilling an affordable option for many more individuals in the construction industry. ^CSQ contributes towards the cost of this course under the small business program. Eligibility criteria applies – enrolling student must be a small business owner or employee of a building and construction business (directly involved in the administrative day-to-day running of the business). A small business is defined as less than 20 employees in the building and construction industry. Find out more about funding or call 1300 136 002 to check your eligibility and to enrol.
Outcome	This is not a Nationally Recognised Training course. You will receive a Statement of Completion.